PUNJAB HOSIERY
Return, Exchange & Refund Policy
Punjab Hosiery offers a 7-day return window from the date of delivery for eligible items.
7-day eligibility
To request a return or exchange, contact us within 7 days of delivery with your order ID, registered phone number and a clear description of the reason. Returned items must be unused, unwashed, undamaged and returned with original tags, packaging and any included accessories.
Items that cannot be returned
For hygiene and safety, innerwear, socks and other personal-use items are not eligible once opened or used. Customized, altered, clearance/final-sale items and products damaged after delivery may also be excluded. If an item arrives damaged, incorrect or defective, please contact us promptly with clear photos so we can review it.
Return shipping and exchange
Return shipping responsibility is confirmed after we review the request. Where the item was sent incorrectly, defective or damaged in transit, Punjab Hosiery will guide you on the return process. For preference-based returns or exchanges, return shipping may be the customer’s responsibility. Exchanges are subject to availability.
Refund timing
After a returned item reaches us and passes inspection, any approved refund is initiated to the original payment method or another mutually confirmed method. Bank, card, UPI and payment-provider processing times can vary; we will share confirmation once the refund is initiated.
How to request help
Contact Punjab Hosiery at +91 9219879392 with your order ID, registered phone number and photographs where relevant. Please keep the product and packaging safely until we confirm the next steps.